top of page


Planned activities and developments in the third and fourth quarters of 2023:

  • Integrating the Emergency Response Centre’s voice-based hotline with mRiik

  • PoC for a voice-based service

  • Provision of at least one inter-agency service through Bürokratt

  • Further developments of Bürokratt’s functionalities

  • Further development and analysis of multi-intent detection

  • Management of Bürokratt’s users through other systems

  • Audio and video support

  • Integration with other call centre systems


bottom of page